Last Updated: June 2026

At Okaora, we are committed to protecting your privacy and providing a secure shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://okaora.com.

Who We Are

Okaora is a home solutions brand dedicated to helping customers create cleaner, more organized, and more enjoyable homes.

We serve customers throughout the United States through our online store.

If you have any privacy-related questions or requests, you can contact us at any time at info@okaora.com.

What Information We Collect

When you visit, interact with, or purchase from our store, we may collect the following information:

Information You Provide Directly

Personal Identifiers

• Name

• Email address

• Phone number

• Shipping address

• Billing address

Payment Information

Payment details used to complete transactions.

All payments are processed securely through trusted third-party payment providers. Okaora does not see or store your full payment card details.

Customer Support Communications

Any messages, feedback, inquiries, or information you submit through email or contact forms.

Information Collected Automatically

Device & Browser Information

• IP address

• Device type

• Operating system

• Browser type

• Unique device identifiers

Usage Information

• Pages visited

• Time spent on the site

• Links clicked

• Referring websites

• Search terms used to find our store

How We Use Your Information

We use the information we collect to:

• Process, fulfill, and deliver your orders

• Send order confirmations, invoices, and shipping updates

• Respond to customer service requests and inquiries

• Prevent fraud, unauthorized transactions, and security threats

• Improve our website, products, and customer experience

• Send promotional emails and marketing communications when you have opted in

You may unsubscribe from marketing communications at any time.

How We Share Your Information

We do not sell your personal information and have never sold your personal information for monetary compensation.

To operate our business and serve our customers, we may share information with:

E-Commerce Platform

Shopify, which hosts and powers our online store.

Service Providers

Trusted payment processors, marketing platforms, analytics providers, and shipping partners that help us operate our business and fulfill orders.

Legal Requirements

We may disclose information when required by law, in response to valid legal requests, or when necessary to protect our rights, customers, or business.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your shopping experience, including:

• Keeping items in your shopping cart

• Remembering preferences and settings

• Analyzing website traffic and performance

• Improving website functionality and user experience

You can disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

Your Rights & U.S. State Privacy Rights

Depending on your state of residence, including California, Virginia, Colorado, Texas, and other applicable jurisdictions, you may have certain privacy rights.

These rights may include:

Right to Access

Request a copy of the personal information we hold about you.

Right to Correct

Request corrections to inaccurate or incomplete information.

Right to Delete

Request deletion of your personal information, subject to legal and operational exceptions.

Right to Opt-Out

Request that we do not sell or share your personal information as defined under applicable state privacy laws, including for targeted or cross-context behavioral advertising.

To exercise any of these rights, please contact us at info@okaora.com.

We will verify your request and respond within the legally required timeframe, typically within 30–45 days, depending on your state of residence and the nature of your request.

Email Marketing

If you subscribe to our newsletter or opt in during checkout, you may receive promotional emails from us.

You can opt out at any time by:

• Clicking the "Unsubscribe" link included in any marketing email

• Contacting us directly at info@okaora.com

Data Security & Retention

Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information.

Our store is hosted on Shopify, which maintains PCI-DSS compliance, and all checkout transactions are encrypted using SSL technology.

While we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this policy

• Provide customer support

• Comply with legal, tax, and regulatory obligations

• Resolve disputes

• Enforce our agreements

Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately so we can investigate and remove the information where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.

When updates are made, the "Last Updated" date at the top of this page will be revised.

Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Email: info@okaora.com

Website: https://okaora.com